From Thurs 1st October we will no longer accept telephone requests for medication changes, requests or fit notes.

Appointments still need to be booked by phone. 

If you do not have internet access, a smartphone or somebody to help you then call the reception team and they will help.

Please order repeat prescriptions using patient access and for all other queries please submit an online form

Currently we cannot offer appointments through online systems.  If there are medical problems on your submitted form that require discussion you may be asked to make a telephone appointment prior to any prescriptions being issued. 

Please order repeat prescriptions using online access

Download the NHS App by clicking below or register for Patient Access 

get nhs app


Online repeat prescriptions can be done via the NHS app or through Patient Access 

If you have already signed up to repeat prescriptions through patient access you do not need to download the NHS app

For other medication requests please click here

Please do not call the surgery for medication requests as it means you cannot get through for appointments when you need one

Repeat Prescriptionsblue_yellow_pills

If you are on regular medication your doctor will usually allow you to have a number of repeat prescriptions without having to be seen each time. You will be able to order repeat prescriptions online by either using the NHS app or by using the patient access website. It is possible for a next of kin to do this for you but you will need to contact the surgery to provide consent for this. 

  1. Download the NHS application on your smartphone.  You will be asked to complete a video and scan a form of identification.  You should then have access.   OR
  2. Register with patient access - you will need a registration code that we can give you in person or over the phone.  This works on desktop computers and smartphones.

If you do not or cannot access repeat prescribing please let us know and we will try help

We will still accept paper repeat prescriptions if you have no other alternatives. You will be given a printout with the details of your medication on it. Please use this to order a repeat prescription by ticking the items you require. You can then either:

  1. Post the printout in at the reception white box. 
  2. Post the printout to us. Please note we can only return your prescription if you enclose a stamped, addressed envelope with your request. 
  3. Via our website - click here

Please note we do NOT accept requests for repeat prescriptions over the telephone48_hours.

Please allow us at least 48 working hours to have your prescription ready.

You will only have a certain number of repeat prescriptions before seeing your doctor for a check-up. This will usually be once or twice a year.   This is done to ensure your health is continuously monitored.  Your printout will inform you of how many repeats you have left.  

Some patients prefer to have their repeat prescriptions managed by a pharmacy.  Lloyds Pharmacy, Bowland Road, Co-Op, Bowland Road and Thacker’s, Altrincham Road 

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